Corporate meals FAQ Questions companies ask us.

About NOBO

What is NOBO?

NOBO helps companies run team meals. You set a budget and policies, our assistant Lisa builds each employee's order inside them, and Finance gets one clean record.

Who is NOBO for?

Companies with an office in Westlands that want control over meal spending, dietary rules and reporting. NOBO is built for companies, not individuals.

Is NOBO a food delivery app?

No. It does not just list restaurants. It manages the budget, the policy and the paperwork around team meals.

Where and who

Where do you deliver?

Westlands, Nairobi, for now. See how office lunch delivery works in Westlands.

Why only Westlands?

Our partner kitchens are there, and delivering to many offices in one area lets us batch orders into one drop. That keeps delivery reliable and the cost low for companies.

When will you reach my area?

We do not have a date. We open new areas once Westlands is running well and enough kitchens and companies are ready nearby. Joining the waitlist helps us decide where to go next. Join the waitlist.

My office is just outside Westlands. Can we still join?

Possibly. Tell us your address and team size and we will review it case by case. Join the waitlist.

Can I order for myself?

NOBO serves companies. If you would like NOBO at your workplace, suggest it to your HR or office admin, or join the waitlist with your office address. Join the waitlist.

Can an employee who lives outside Westlands order?

Yes. Orders are delivered to the office, so where an employee lives does not matter.

Budgets and policy

How do budgets work?

Your company sets a budget per employee per meal, and can also set a monthly ceiling. Lisa builds baskets that stay within the per-meal budget. Delivery and platform fees are separate from the meal budget.

Can we set dietary rules, like vegetarian only?

Yes. A company policy is treated as a hard rule. Lisa will not recommend a meal that breaks it. If a dish's dietary information cannot be confirmed, it is not offered under a strict policy.

What about allergies and personal preferences?

Lisa does not suggest dishes that contain an allergen an employee has recorded. Personal preferences can narrow the choices within your policy, but they cannot widen it. For a serious allergy, always confirm with the kitchen as well.

What if an employee wants something above the budget?

They can top up the difference themselves where the policy allows. The company pays only up to its budget.

What happens to unused budget at month end?

You pay only for what is ordered. Any budget your company has not used is carried over to the next month.

Can we choose which restaurants are used?

Yes. Companies can restrict orders to chosen kitchens.

Lisa

What is Lisa?

Lisa is NOBO's AI assistant. She learns each employee's tastes and builds a complete basket for them. She always works inside your company's rules.

Can Lisa break our policy?

No. Policies are applied by rules, not by guesswork. Lisa ranks options only among those that already comply.

What data does Lisa use?

Order history, stated preferences and your company's policy.

Pricing and delivery

How is NOBO priced?

A monthly platform fee based on team size, plus delivery. Restaurants invoice for the meals. We share the current rates when you request a pilot.

Do you offer a trial?

Yes. A 14-day company pilot, with delivery covered for the two weeks.

Reporting and tax

What reporting do we get?

A monthly finance report of company-funded meals and spend by employee, as a CSV or PDF your finance team can use.

Is the invoicing eTIMS-compliant?

NOBO is built around KRA eTIMS. Restaurants issue their own eTIMS invoices for meals, and NOBO issues invoices for its own charges. We will confirm the current status with you during your pilot.

What is the KSh 5,000 monthly meal limit?

Under current KRA rules, meals provided to employees are not taxed as a benefit up to KSh 5,000 per employee per month. NOBO tracks spend against that limit. Please confirm the rule with your tax advisor.

Catering and payment

Do you offer catering?

We can help with requests on a case by case basis. Get in touch and tell us what you need.

Can the company and employees both pay?

Employees can top up above the company's budget. Employee-funded ordering inside a registered company is available on request.

Privacy

How is our data used?

NOBO processes personal data under Kenya's Data Protection Act, 2019. Allergy, dietary and similar details are treated as sensitive and used only to personalise meals. Companies see spend and compliance, not who ate what. NOBO is registered with the Office of the Data Protection Commissioner. Read the privacy policy.

Getting started

How do we start?

Request a 14-day company pilot. We set up your budget and policies, invite your team, and you are ordering within days.